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e-Commerce Associate | 25010 E-Commerce Collectibles in Los Angeles, CA at Goodwill Southern California

Date Posted: 12/5/2018

Job Snapshot

Job Description

Primary Responsibility / Summary

Receives, maintains and purges inventory according to merchandise replenishment rotation schedules established by the department supervisor and leads to achieve the efficient operation of the E-Commerce department including meeting established goals for sales, production, customer service, safety and expense control for the department.

Essential Duties & Responsibilities

1. Receives inventory from stores and purges outdated merchandise.
2. Maintains inventory according to established rotation schedules for replenishment needs.
3. Labels, scans, and sorts merchandise.
4. Processes orders and shipping of merchandise.
5. Meets or exceeds daily processing goals.
6. Inspects merchandise to evaluate quality.
7. Responds to customer questions and resolve concerns as needed.
8. Follows safety and security policies and procedures.
9. Receives and records donations from public.
10. Loads and unloads trucks.
11. Photographs merchandise, creates merchandise descriptions and lists items for sale.
12. Maintains accurate production logs.

Education & Experience

• Some experience in merchandise handling or shipping/warehouse experience preferred but not required.
• Basic computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred.
• Ability to follow verbal and written instructions in English required; quality assurance or control experience helpful.
• High school diploma or general education degree (GED) preferred.

Other Qualifications

• Shift flexibility and overtime when needed.
• Ability to handle confidential information. 
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
• Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.

Other details Job Family Retail Pay Type Hourly