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Retail Store Key Holder - Career Portals in Corona, CA at Goodwill Southern California

Date Posted: 8/27/2018

Job Snapshot

  • Employee Type:
  • Location:
    Corona, CA
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!

Job Summary

Assists the Store Manager in the efficient operation of a retail store; managing and leading store staff to achieve established goals for sales, production, customer service, payroll, safety and expense control.

1. Works as a store associate when not performing Key Holder duties.
2. Maintains sales floor presentation.
3. Performs accurate operations of a cash register when needed and reconciles receipts/cash and prepares bank deposits.
4. Leads and encourages store staff. In the absence of the Store Manager or Assistant Store Manager.
5. Performs lead duties such as contacting District Manager for direction and guidance and reporting unusual circumstances.
6. Works with Store Manager or Assistant Store Manager to provide staff training; assign specific duties and follow up.
7. Maintains store equipment in proper working order.
8. Maintains excellent housekeeping standards by performing necessary janitorial work.
9. Manages production of goods from store and DC donations including sorting and pricing.
10. Maintains the back room and donation area.
11. Provides a safe environment for customers and employees.
12. Loads and unloads trucks occasionally, moving in excess of 25 lbs. at times.
13. Works flexible shifts and overtime when needed.

• High school diploma or general education degree (GED) preferred.
• Minimum 1 year of retail store experience required.
• Ability to handle confidential information.
• Good communication and interpersonal skills.
• Excellent customer relations skills.
• Demonstrated maturity and leadership skills in leading entry-level employees.
• Abilities to work with minimal supervision; self-starter is a plus.
• PC proficient.
• Must be proficient in the English language, writing and speaking. Bilingual in Spanish preferred.

*A Key Holder must complete an in-depth in-house training program before working as a Key Holder.

Goodwill is an equal opportunity employer and will provide reasonable accommodations for job duties in accordance with Federal and State law.