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CQI - Specialist in Los Angeles, CA at Goodwill Southern California

Date Posted: 6/28/2018

Job Snapshot

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Job Description

Participates in the development, coordination, and implementation of CQI Team process that is designed to, identify opportunities for improvement to the assigned WCD programs and services. 

2. Participates in a continuous quality improvement process ensuring conformance with quality standards set by the Company, funder or accrediting body. Assists with the preparation of the semi-annual Outcome Measurement Reports. 

3. Compiles detailed reports identifying accomplishments and opportunities for improvement, works with Quality Assuraance Manager and Director of WCD Operations to establish corrective action plans. 

4. Assists with implementation of corrective action under the direction of the Quality Assuraance Manager. 

5. Works closely with other Company teams to ensure effective controls and adherence to policies and procedures. 

6. Reviews documents and practices of assigned programs and and/or services for compliance with contract, funder, Company, accreditation, and any other applicable requirements. Conducts routine visits, reviews, and spot checks at assigned sites. 

7. Assists Quality Assuraance Manager in development and delivery of Training and Technical Assistance materials for program improvement. 

8. Participates in audits and addresses questions and concerns from external auditors, examiners, or surveyors as reqiured. 

9. Establishes and maintains effective working relationships with department staff, state and local officials, and service provider staff. Attends funder meetings/trainings and maintains knowledge to stay abreast of changes in compliance requirements . 

10. This position requires to travel extensively (>50% of the time) a valid CA driver’s license and current in state insurance is required. Driving records must be acceptable by Goodwill insurance carrier. 

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.